The question on everyone's mind is how can these pieces be so affordable and look so good!?
Our products are designed to look the BEST. Which is why we heavily focus on the aesthetics of all of our collections.
If there is a problem with the quality of the watch, contact us within 30 days for a full refund or replacement.
If you’re not satisfied with your purchase, you can return it for a full refund within 14 days of receiving your item (excluding shipping costs).
SHOP WITH CONFIDENCE. LOOK CONFIDENT. BE DAPPER.
Before returning items to us, please read and follow the instructions below. Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.
If there are any product quality issues, you are entitled to a full refund
or exchange within 30 days of receiving the item.
Non Quality Issues:
If you’re simply not happy with your purchase, you can receive a refund excluding the shipping costs if you contact us within 14 days of receiving your item. When you return your item, you will be responsible for any return shipping costs that may incur. Returned products should be in brand new condition with original packaging. DapperTime will not be held responsible for any items that are lost during the return shipping.
Please note that we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact us via email and obtain a "Product Return" form that must be included with your package.
For mis-shipped items (item shipped was not item ordered), once confirmed, we will be responsible for an item exchange and any shipping fees. If you so choose, you can also return the product and get a full refund plus the shipping and handling fee.
If the color of the item received is not what was ordered, you are eligible for a full refund. (This does not apply if the color difference is caused by your display monitor.)
Cancelled orders (Before Processing):
If an order is cancelled before it is processed for shipping, there will be no costs incurred.
Wrong Item Delivered:
After confirming the wrong item has been sent, we will exchange your item or fully refund the item and pay for shipping both ways.